NetEase's Marvel Rivals mistakenly bans innocent players. The developer, NetEase, issued an apology for wrongfully banning a significant number of players who were not cheating. The incident primarily affected players using compatibility layers on non-Windows systems like macOS, Linux, and Steam Deck.
Accidental Bans on Non-Windows Platforms
The mass-banning of suspected cheaters on January 3rd mistakenly flagged users employing compatibility software, leading to unfair bans. NetEase has since lifted these bans and apologized for the inconvenience. The company confirmed the issue stemmed from their anti-cheat system incorrectly identifying compatibility layers (such as Proton on SteamOS) as cheating software. Players facing future wrongful bans are encouraged to appeal via in-game support or Discord.
Calls for Universal Character Bans
Separately, players are requesting the implementation of character bans across all ranks. Currently, this feature is only available at Diamond rank and above, causing frustration among lower-ranked players who feel disadvantaged by unbalanced matchups. Reddit users have voiced their concerns, highlighting the need for character bans to promote fairer gameplay, encourage diverse team compositions, and provide learning opportunities for newer players. NetEase has yet to publicly respond to this feedback.
