WhatsApp Business is WhatsApp's official business app. Completely separate from the standard WhatsApp, it allows simultaneous use with a personal account on the same device, ideal for managing both personal and professional communication using two phone numbers and SIM cards.
Customize Your Business Profile
To create your WhatsApp Business profile, enter your business phone number (unlinked from any existing WhatsApp account). Add your company name and logo, mindful of the circular profile picture format for optimal branding.
Add Comprehensive Business Information
Provide detailed business information: operating hours, website address, physical address (if applicable), and any other relevant details. This proactive approach minimizes repetitive answers and improves customer communication. Similar to Google My Business, you can even add a product catalog.
Automate Messages for Enhanced Service
WhatsApp Business's automation features are a key benefit. Create automated welcome messages and out-of-hours responses to ensure consistent customer engagement. Customize automation to suit your business needs.
Enjoy Familiar WhatsApp Features and More
Built on the same framework as WhatsApp, WhatsApp Business offers all standard features: photos, videos, audio messages, stickers, status updates, blocking, group chats, and video calls.
The Ideal Messaging Solution for Professionals
Download WhatsApp Business to efficiently manage your business, particularly for small and medium-sized enterprises. Its user-friendly interface and features ensure quick responses to customer inquiries. A browser version is also available for convenient PC/Mac access.
Requirements (Latest Version)
Android 5.0 or higher required
Frequently Asked Questions
- Is WhatsApp Business free? Yes, WhatsApp Business is free, offering additional services to enhance business-customer communication.
- What's the difference between WhatsApp and WhatsApp Business? WhatsApp Business displays business information and catalogs to streamline customer interactions.
- What can't I do with WhatsApp Business? You cannot combine personal and business WhatsApp accounts. WhatsApp recommends using a separate SIM card for your business account.
- How much does WhatsApp Business cost? WhatsApp Business is a free service.
- How do I set up WhatsApp Business? Go to Settings, select "WhatsApp Business Conditions," and tap "Accept." Then, customize your business profile.
- How do I use the WhatsApp Business API? Access the WhatsApp Business API after signing up for a plan through a chosen partner. Costs apply, similar to other integrated tools like CRMs or Live Chat.
- What is the file size of the WhatsApp Business APK? The WhatsApp Business APK is approximately 40 MB.